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CRM HANDBOOK
Material type:
TextPublication details: Pearson Education ( Singapore ) Pte. Ltd., Delhi 2002Description: xxiv,307ISBN: - 8178085682
- 658.812 D983C
| Item type | Current library | Collection | Call number | Status | Date due | Barcode | Item holds | |
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Books
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PK Kelkar Library, IIT Kanpur | General Stacks | 658.812 D983C (Browse shelf(Opens below)) | Available | A137783 |
Total holds: 0
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| 658.812 B268r Relationship marketing | 658.812 C968 CUSTOMER RELATIONSHIP MANAGEMENT | 658.812 C969 CUSTOMER RELATIONSHIP MANAGEMENT | 658.812 D983C CRM HANDBOOK | 658.812 G748M GOWER HANDBOOK OF CUSTOMER SERVICE | 658.812 H461S THE SERVICE PROFIT CHAIN | 658.812 H554H2 HANDBOOK OF CUSTOMER SATISFACTION AND LOYALTY MEASUREMENT |
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