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AMA HANDBOOK FOR CUSTOMER SATISFACTION

By: Material type: TextTextPublication details: Ntc Business Books, Chicago 1994Description: viii,231ISBN:
  • 0844234540
Subject(s): DDC classification:
  • 658.812 D952A
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Holdings
Item type Current library Collection Call number URL Status Date due Barcode Item holds
Books Books PK Kelkar Library, IIT Kanpur COMPACT STORAGE (BASEMENT) 658.812 D952A (Browse shelf(Opens below)) Link to resource Available A135993
Total holds: 0
Browsing PK Kelkar Library, IIT Kanpur shelves, Collection: COMPACT STORAGE (BASEMENT) Close shelf browser (Hides shelf browser)
658.812 C951O ONLINE CUSTOMER CARE 658.812 C985 CUSTOMER SERVICE 658.812 D26H H-CRM 658.812 D952A AMA HANDBOOK FOR CUSTOMER SATISFACTION 658.812 G898S SERVICE LEADERSHIP 658.812 H785S SEVEN SECRETS OF SERVICE STRATEGY 658.812 L658B BUILDING CUSTOMER LOYALTY

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