Welcome to P K Kelkar Library, Online Public Access Catalogue (OPAC)

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CUSTOMER - DRIVEN SERVICE MANAGEMENT

By: Material type: TextTextPublication details: Response Books, New Delhi 1999Description: 333ISBN:
  • 076199372X
Subject(s): DDC classification:
  • 658.8120954 B18C
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Holdings
Item type Current library Collection Call number URL Status Date due Barcode Item holds
Books Books PK Kelkar Library, IIT Kanpur COMPACT STORAGE (BASEMENT) 658.8120954 B18C (Browse shelf(Opens below)) Link to resource Available A136507
Total holds: 0

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