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THE NORDSTROM WAY
Material type:
TextPublication details: John Wiley, New York 1995Description: xii,244ISBN: - 0471161608
- 658.812 SP31N
| Item type | Current library | Collection | Call number | Status | Date due | Barcode | Item holds | |
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PK Kelkar Library, IIT Kanpur | General Stacks | 658.812 SP31N (Browse shelf(Opens below)) | Available | A147242 |
Total holds: 0
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| 658.812 N443W WHY CRM DOESN'T WORK | 658.812 R279 RELATIONSHIP MARKETING | 658.812 R576s Service-ability | 658.812 SP31N THE NORDSTROM WAY | 658.812 Sp31o The nordstrom way to customer service excellence | 658.812 Z34D DELIVERING QUALITY SERVICE | 658.8120954 B18C2 CUSTOMER-DRIVEN SERVICES MANAGEMENT |
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