Welcome to P K Kelkar Library, Online Public Access Catalogue (OPAC)

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H-CRM

By: Material type: TextTextPublication details: Viva Books Pvt. Ltd., New Delhi 2004Description: xix,224ISBN:
  • 8176499463
Subject(s): DDC classification:
  • 658.812 D26H
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Holdings
Item type Current library Collection Call number URL Status Date due Barcode Item holds
Books Books PK Kelkar Library, IIT Kanpur COMPACT STORAGE (BASEMENT) 658.812 D26H (Browse shelf(Opens below)) Link to resource Available A149461
Total holds: 0
Browsing PK Kelkar Library, IIT Kanpur shelves, Collection: COMPACT STORAGE (BASEMENT) Close shelf browser (Hides shelf browser)
658.812 C844E E-BUSINESS READINESS 658.812 C951O ONLINE CUSTOMER CARE 658.812 C985 CUSTOMER SERVICE 658.812 D26H H-CRM 658.812 D952A AMA HANDBOOK FOR CUSTOMER SATISFACTION 658.812 G898S SERVICE LEADERSHIP 658.812 H785S SEVEN SECRETS OF SERVICE STRATEGY

Includes Bibliographical References And Indexes

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