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CUSTOMER-DRIVEN SERVICES MANAGEMENT
Material type:
TextPublication details: Response Books, New Delhi 2004Edition: 2dDescription: 304ISBN: - 8178293897
- 658.8120954 B18C2
| Item type | Current library | Collection | Call number | Status | Date due | Barcode | Item holds | |
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Books
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PK Kelkar Library, IIT Kanpur | General Stacks | 658.8120954 B18C2 (Browse shelf(Opens below)) | Available | A149118 |
Total holds: 0
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| 658.812 Sp31o The nordstrom way to customer service excellence | 658.812 Z34D DELIVERING QUALITY SERVICE | 658.8120954 B18C2 CUSTOMER-DRIVEN SERVICES MANAGEMENT | 658.8120954 B18C2 CUSTOMER-DRIVEN SERVICES MANAGEMENT | 658.816 C686 Prices, markets and welfare | 658.816 Sh97h How to price | 658.818 F76 FORECASTING VOLATILITY IN THE FINANCIAL MARKETS |
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