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CREATING CUSTOMER DELIGHT
Material type:
TextPublication details: Response Books, New Delhi 2005Description: 154ISBN: - 0761932968
- 658.812 SE75C
| Item type | Current library | Collection | Call number | URL | Status | Date due | Barcode | Item holds | |
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Books
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PK Kelkar Library, IIT Kanpur | COMPACT STORAGE (BASEMENT) | 658.812 SE75C (Browse shelf(Opens below)) | Link to resource | Available | A153225 |
Total holds: 0
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| 658.812 P751C CLIENT RELATIONSHIP MANAGEMENT | 658.812 SC57W WINNING THE SERVICE GAME | 658.812 SCH58S SERVICE QUALITY | 658.812 SE75C CREATING CUSTOMER DELIGHT | 658.812 ST52N THE NEON SIGNS OF SERVICE | 658.812 W26U UNDERSTANDING CUSTOMER VALUES AND SATISFACTION | 658.8120954 B18C CUSTOMER - DRIVEN SERVICE MANAGEMENT |
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