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SERVICE LEADERSHIP
Material type:
TextPublication details: Sage Publications, Thousand Oaks 2006Description: xiii,319ISBN: - 1412913756
- 658.812 G898S
| Item type | Current library | Collection | Call number | URL | Status | Date due | Barcode | Item holds | |
|---|---|---|---|---|---|---|---|---|---|
Books
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PK Kelkar Library, IIT Kanpur | COMPACT STORAGE (BASEMENT) | 658.812 G898S (Browse shelf(Opens below)) | Link to resource | Available | A154658 |
Total holds: 0
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| 658.812 C985 CUSTOMER SERVICE | 658.812 D26H H-CRM | 658.812 D952A AMA HANDBOOK FOR CUSTOMER SATISFACTION | 658.812 G898S SERVICE LEADERSHIP | 658.812 H785S SEVEN SECRETS OF SERVICE STRATEGY | 658.812 L658B BUILDING CUSTOMER LOYALTY | 658.812 M311 MANAGING CUSTOMER RELATIONSHIPS ON THE INTERNET |
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