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Service intelligence : improving your bottom line with the power of IT service management
Material type:
TextPublication details: New Jersey Prentice Hall 2012Description: xi, 184pISBN: - 9780132692076
- 004.068 T218s
| Item type | Current library | Collection | Call number | Status | Date due | Barcode | Item holds | |
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PK Kelkar Library, IIT Kanpur | General Stacks | 004.068 T218s (Browse shelf(Opens below)) | Available | A177946 |
Total holds: 0
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| 004.068 B964 Business models and people management in the Indian IT industry | 004.068 G463C COMPUTING CALAMITIES | 004.068 M311 Management of computer installations | 004.068 T218s Service intelligence improving your bottom line with the power of IT service management | 004.0684 H169i2 Information technology outsourcing transactions process, strategies, and contracts [2nd ed.] | 004.0684 K792o Outsourcing to India the offshore advantage | 004.0684 K849o2 Outsourcing to India the offshore advantage [2nd ed.] |
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