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Service-ability : create a customer centric culture and gain competitive advantage

By: Material type: TextTextPublication details: New Jersey John Wiley & Sons 2013Description: xvi, 261pISBN:
  • 9781118345566
Subject(s): DDC classification:
  • 658.812 R576s
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Holdings
Item type Current library Collection Call number Status Date due Barcode Item holds
Books Books PK Kelkar Library, IIT Kanpur General Stacks 658.812 R576s (Browse shelf(Opens below)) Available A181477
Total holds: 0

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