TY  - BOOK
AU  - Waller,Jenny, Allen,Derek
AU  - Burns,Andrew
TI  - T.Q.M. TOOLKIT
SN  - 0749412801
U1  - 658.562 
PY  - 1995///
CY  - 
PB  - Kogan Page, London
KW  - Total Quality Management -- Mathematical Models
KW  - Quality Control
N1  - Includes Bibliographical References
ER  -