TY - BOOK AU - Dahlgaard,Jens J., Kristensen,Kai AU - Kanji,Gopal K. TI - FUNDAMENTALS OF TOTAL QUALITY MANAGEMENT SN - 0412570602 U1 - 658.4013 PY - 1998/// CY - PB - Chapman & Hall, London KW - Quality Control N1 - Includes Index ER -