TY - BOOK AU - D. Jack Elzinga,Thomas R. Gulledge,Chung-Yee Lee AU - Lee,Chung-Yee TI - BUSINESS PROCESS ENGINEERING SN - 0792384024 U1 - 658.4063 PY - 1999/// PB - Kluwer Academic Publishers,Dordrecht KW - Organizational Change KW - Information Resources Management KW - Reengineering (Management) N1 - Includes Bibliographical References And Index ER -