TY  - BOOK
AU  - Kinnell,Margaret,Usherwood,Bob
AU  - Jones,Kathryn
TI  - IMPROVING LIBRARY AND INFORMATION SERVICES THROUGH SELF-ASSESSMENT
SN  - 1856043363
U1  - 020 
PY  - 1999///
CY  - 
PB  - Library Association, London
KW  - Libris (Information Retrieval Systems)
N1  - British Library Research Innovation Report 172
ER  -