TY  - BOOK
AU  - Martin,Lawrence L
TI  - TOTAL QUALITY MANAGEMENT IN HUMAN SERVICE ORGANIZATIONS
SN  - 0803949502
U1  - 361.00685 
PY  - 1993///
CY  - 
PB  - Sage Publications, Newbury Park
KW  - Human Services -- United States -- Management
KW  - Total Quality Management -- United States
ER  -