TY  - BOOK
AU  - Po - Chedley,David A.
TI  - CLIENT RELATIONSHIP MANAGEMENT
SN  - 0874256372
U1  - 658.812 
PY  - 2001///
CY  - 
PB  - Hrd Press, Amherst, Ma
KW  - Relationshiip Jmarketing
KW  - Sales Management
ER  -