TY  - BOOK
AU  - Mills,D. Quinn
AU  - Friesen,G. Bruce
TI  - BROKEN PROMISES
SN  - 0875846548
U1  - 338.7610040973 
PY  - 1996///
CY  - 
PB  - Harvard University Press, Boston
KW  - International Business Machines Corporation
KW  - Computer Industry -- United States
ER  -