TY  - BOOK
AU  - Mohanty,R. P.
AU  - Lakhe,R. R.
TI  - TQM IN SERVICE SECTOR
SN  - 8172249535
U1  - 658.4013 
PY  - 2002///
CY  - 
PB  - Jaico Publishing House, Bombay
KW  - Total Quality Management
ER  -