TY  - BOOK
AU  - Pantry,Sheila
AU  - Griffiths,Peter
TI  - DEVELOPING A SUCCESSFUL SERVICE PLAN
SN  - 1856043924
U1  - 025.1 
PY  - 2000///
CY  - 
PB  - Library Association, London
KW  - Library Cooperation
KW  - Service Level Agreements
KW  - Libraries And Readers
ER  -