TY  - BOOK
AU  - Linton,Ian
TI  - BUILDING CUSTOMER LOYALTY
SN  - 8173712166
U1  - 658.812 
PY  - 1993///
CY  - 
PB  - Universities Press (India)Ltd., Hyderbad
KW  - Customer Loyalty
KW  - Customer Services
KW  - Customer Relations
ER  -