TY  - BOOK
AU  - Cassell,Kay Ann
AU  - Hiremath,Uma
TI  - REFERENCE AND INFORMATION SERVICES IN THE 21ST CENTURY
SN  - 1856045986
U1  - 025.524 
PY  - 2006///
CY  - 
PB  - Facet Publishing, London
KW  - Reference Services (Libraries)
KW  - Electronic Reference Services (Libraries)
KW  - Reference Books -- Bibliography
ER  -