TY  - BOOK
AU  - Loch, Christoph H.
AU  - Chick, Stephen E.
TI  - Management quality and competitiveness: lessons from the industrial excellence award
SN  - 9783540791836
U1  - 658.4013 
PY  - 2008///
CY  - Berlin
PB  - Springer
KW  - Management
ER  -