TY  - BOOK
AU  - Bazerman, Max H.
AU  - Watkins, Michael D.
TI  - Predictable surprises: the disasters you should have seen coming and how to prevent them
SN  - 9781422122877
U1  - 363.347 
PY  - 2008///
CY  - Boston
PB  - Harvard Business Press
KW  - Emergency Management
ER  -