TY - BOOK AU - O'Toole, Paddy. TI - How organizations remember: retaining knowledge through organizational action SN - 9781441975232 U1 - 338 PY - 2011/// CY - New York PB - Springer KW - Organizational learning KW - Knowledge management KW - Organizational change N1 - Includes bibliographical references (p. 177-187) and index. N2 - ER -