| 000 | 00414pam a2200157a 44500 | ||
|---|---|---|---|
| 008 | 160408b1976 xxu||||| |||| 00| 0 eng d | ||
| 082 |
_a658.812 _bB433d |
||
| 100 | _aBender, Paul S. | ||
| 245 | 1 | _aDESIGN AND OPERATION OF CUSTOMER SERVICE SYSTEMS | |
| 260 |
_aNew York _bAmocom _c1976 |
||
| 300 | _a211 | ||
| 650 | _aCustomer Service | ||
| 650 | _aCustomer Relations | ||
| 964 | _gCIRC | ||
| 997 | _aA53805 C | ||
| 999 |
_c305007 _d305007 |
||