000 | 00562pam a2200181a 44500 | ||
---|---|---|---|
008 | 160408bc1990 xxu||||| |||| 00| 0 eng d | ||
020 | _a1555422225 | ||
082 |
_a658 _bB675s |
||
100 | _aBowen, David | ||
245 | 1 |
_aSERVICE MANAGEMENT EFFECTIVENESS _cBALANCING STRATEGY, ORGANIZATION AND HUMAN RESOURCES |
|
260 |
_aSan Francisco _bJossey-Bass Pub. _cc1990 |
||
300 | _axxviii,414 | ||
440 |
_aJossey-Bass Management Series _v |
||
650 | _aService Industries -- Management | ||
700 | _aCummings, Thomas G. | ||
964 | _gCIRC | ||
997 | _aA115367 C | ||
999 |
_c317450 _d317450 |