000 00557pam a2200181a 44500
008 160408b1999 xxu||||| |||| 00| 0 eng d
020 _a013676875X
082 _a658.8
_bL944P
100 _aLovelock,Christopher
245 1 _aPRINCIPLES OF SERVICE MARKETING AND MANAGEMENT
260 _a
_bPrentice Hall, New Jersey
_c1999
300 _axvi,414
650 _aService -- Industries -- United States -- Marketing
650 _aService -- Industries -- United States -- Management
700 _aWright,Lauren
964 _gCIRC
997 _aA136915 C
999 _c325859
_d325859