000 00582pam a2200181a 44500
008 160408b1996 xxu||||| |||| 00| 0 eng d
020 _a9780875845753
082 _a650.03
_bK25E
100 _aKeen,Peter G.W.
245 1 _aEVERY MANAGER'S GUIDE TO BUSINESS PROCESSES
_cA GLOSSARY OF KEY TERMS & CONCEPTS FOR TODAYS'S BUSINESS LEADER
260 _a
_bHarvard Business School Pr., Boston
_c1996
300 _ax,219
650 _aIndustrial Management -- Terminology
650 _aBusiness -- Terminology
700 _aKnapp,Ellen M.
964 _gCIRC
997 _aA138976 C
999 _c336983
_d336983