| 000 | 00499pam a2200193a 44500 | ||
|---|---|---|---|
| 008 | 160408bc1997 xxu||||| |||| 00| 0 eng d | ||
| 020 | _a0566076888 | ||
| 082 |
_a658.812 _bG748M |
||
| 100 | _aPeter Murley,No | ||
| 245 | 1 | _aGOWER HANDBOOK OF CUSTOMER SERVICE | |
| 260 |
_a _bGower, Aldershot _cc1997 |
||
| 300 | _axxxiv,611 | ||
| 500 | _aIncludes Index | ||
| 650 | _aCustomer Services | ||
| 650 | _aCustomer Relations | ||
| 700 | _aMurley,Peter | ||
| 964 | _gCIRC | ||
| 997 | _aA126198 C | ||
| 999 |
_c341486 _d341486 |
||