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CALL CENTRES AND HUMAN RESOURCE MANAGEMENT
Material type:
TextPublication details: Palgrave Macmillan, New York 2004Description: xi,295ISBN: - 1403913048
- 658.812 C130
| Item type | Current library | Collection | Call number | URL | Status | Date due | Barcode | Item holds | |
|---|---|---|---|---|---|---|---|---|---|
Books
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PK Kelkar Library, IIT Kanpur | COMPACT STORAGE (BASEMENT) | 658.812 C130 (Browse shelf(Opens below)) | Link to resource | Damaged (F) | A151321 |
Total holds: 0
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| 658.812 B625M MANAGING HIGH-TECH SERVICES USING A CRM STRATEGY | 658.812 B834R RELATIONSHIP MARKETING | 658.812 B934h HANDBOOK OF KEY CUSTOMER RELATIONSHIP MANAGEMENT | 658.812 C130 CALL CENTRES AND HUMAN RESOURCE MANAGEMENT | 658.812 C773C3 CUSTOMER CARE | 658.812 C844E E-BUSINESS READINESS | 658.812 C951O ONLINE CUSTOMER CARE |
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