Image from Amazon.com
The nordstrom way to customer service excellence
Material type:
TextPublication details: New Jersy John Wiley & Sons 2005Description: xviii, 270pISBN: - 0471702862
- 658.812 Sp31o
| Item type | Current library | Collection | Call number | Status | Date due | Barcode | Item holds | |
|---|---|---|---|---|---|---|---|---|
Books
|
PK Kelkar Library, IIT Kanpur | General Stacks | 658.812 Sp31o (Browse shelf(Opens below)) | Available | A161094 |
Total holds: 0
Browsing PK Kelkar Library, IIT Kanpur shelves, Collection: General Stacks Close shelf browser (Hides shelf browser)
|
|
|
|
|
|
|
||
| 658.812 R279 RELATIONSHIP MARKETING | 658.812 R576s Service-ability | 658.812 SP31N THE NORDSTROM WAY | 658.812 Sp31o The nordstrom way to customer service excellence | 658.812 Z34D DELIVERING QUALITY SERVICE | 658.8120954 B18C2 CUSTOMER-DRIVEN SERVICES MANAGEMENT | 658.8120954 B18C2 CUSTOMER-DRIVEN SERVICES MANAGEMENT |
There are no comments on this title.
Log in to your account to post a comment.